/* Atendimento virtual — estilos isolados do blog, home e painel. */
.anna-chat { position:fixed; left:22px; bottom:22px; z-index:180; font-family:'DM Sans','Segoe UI',sans-serif; color:#422b35; }
.anna-chat * { box-sizing:border-box; }
.anna-chat [hidden] { display:none!important; }
.anna-chat-toggle {
  display:inline-flex;align-items:center;gap:10px;padding:13px 19px 13px 12px;
  border:0;border-radius:999px;background:#a96077;color:#fff;
  box-shadow:0 9px 30px #4b1c3352;font-size:15px;font-weight:700;
  cursor:pointer;transition:transform .2s,background .2s;
}
.anna-chat-toggle:hover { background:#914c64;transform:translateY(-2px); }
.anna-chat-toggle > span:first-child { display:grid;place-items:center;background:#ffffff2b;border-radius:50%;width:33px;height:33px;font-size:23px; }
.anna-chat-panel {
  position:absolute;bottom:70px;left:0;width:min(385px,calc(100vw - 38px));
  height:min(595px,calc(100dvh - 110px));min-height:360px;
  display:flex;flex-direction:column;overflow:hidden;
  border:1px solid #ead0d8;border-radius:19px;background:#fffafc;
  box-shadow:0 24px 70px #3b1b2b49;
}
.anna-chat-head { flex:none;display:flex;align-items:center;gap:11px;background:linear-gradient(115deg,#a65d75,#c27b8c);color:#fff;padding:17px 16px; }
.anna-chat-avatar { display:grid;place-items:center;flex:none;width:41px;height:41px;border-radius:50%;background:#ffffff2c;font-size:27px; }
.anna-chat-headline { flex:1;min-width:0;display:grid;gap:3px; }
.anna-chat-headline strong { font-size:15px;line-height:1.3;font-family:'DM Sans',sans-serif; }
.anna-chat-headline small { font-size:11px;line-height:1.45;color:#fff3f5; }
.anna-chat-close { padding:0;width:33px;height:33px;border:0;border-radius:50%;background:#ffffff20;color:white;font-size:28px;line-height:1;cursor:pointer; }
.anna-chat-close:hover { background:#ffffff40; }
.anna-chat-messages { flex:1;min-height:0;overflow-y:auto;overscroll-behavior:contain;display:flex;flex-direction:column;align-items:flex-start;gap:11px;padding:17px 15px;scrollbar-width:thin; }
.anna-chat-message { padding:12px 14px;border-radius:15px;max-width:94%;font:400 14px/1.55 'DM Sans','Segoe UI',sans-serif;white-space:pre-wrap;overflow-wrap:anywhere; }
.anna-chat-message-bot { background:#f2e5e9;color:#4e303e;border-bottom-left-radius:4px; }
.anna-chat-message-user { align-self:flex-end;background:#a96077;color:white;border-bottom-right-radius:4px; }
.anna-chat-typing { padding:8px 11px;font-size:12px;color:#967381; }
.anna-chat-options { padding:9px 14px 11px;display:flex;flex-wrap:wrap;gap:7px;overflow-y:auto;max-height:140px;border-top:1px solid #f4e5e9; }
.anna-chat-option,.anna-chat-action { font:600 12px/1.35 'DM Sans','Segoe UI',sans-serif;border-radius:22px;padding:9px 12px;min-height:35px;cursor:pointer;text-align:left;transition:background .15s; }
.anna-chat-option { background:#fff;border:1px solid #d5b2be;color:#864a60; }
.anna-chat-option:hover { background:#fbeef1; }
.anna-chat-action { background:#a96077;border:1px solid #a96077;color:#fff;display:inline-flex;align-items:center; }
.anna-chat-action:hover { background:#934961;color:#fff; }
.anna-chat-lead-open { border-color:#b37a47;color:#7a4b1f;background:#fff3df; }
.anna-chat-compose { display:flex;flex:none;gap:7px;align-items:center;padding:10px 12px;border-top:1px solid #efdde2;background:#fff; }
.anna-chat-compose input { flex:1;min-width:0;min-height:44px;padding:10px 12px;background:#fff9fa;border:1px solid #ead8de;border-radius:11px;outline-color:#a96077;font:400 14px 'DM Sans',sans-serif;color:#422b35; }
.anna-chat-compose button { border:0;border-radius:11px;flex:none;width:43px;height:43px;cursor:pointer;background:#a96077;color:#fff;font-size:20px; }
.anna-chat-compose button:disabled,.anna-chat-lead button:disabled { opacity:.5;cursor:wait; }
.anna-chat-note { margin:0;flex:none;padding:0 12px 10px;background:#fff;color:#967a85;text-align:center;font:400 10px/1.4 'DM Sans',sans-serif; }
.anna-chat-sr-only { position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0; }
.anna-chat-lead { border-top:1px solid #efdde2;background:#fffbfc;overflow-y:auto;display:grid;gap:10px;padding:15px 14px;max-height:290px; }
.anna-chat-lead > strong { font-size:14px; }
.anna-chat-lead label { display:grid;gap:5px;font-size:12px;font-weight:700;color:#694251; }
.anna-chat-lead label input:not([type=checkbox]) { width:100%;height:41px;border-radius:8px;border:1px solid #dcbec7;padding:10px;font-size:14px; }
.anna-chat-lead .anna-chat-consent { display:flex;align-items:flex-start;gap:9px;font-size:11px;line-height:1.5;font-weight:400; }
.anna-chat-consent input { width:17px;height:17px;margin:2px 0 0;flex:none;accent-color:#a96077; }
.anna-chat-consent a { color:#a96077;text-decoration:underline; }
.anna-chat-lead .anna-chat-honeypot { position:absolute!important;left:-9999px;width:1px!important;height:1px!important;opacity:0;pointer-events:none; }
.anna-chat-lead-actions { display:flex;gap:9px; }
.anna-chat-lead-actions button { border:0;border-radius:8px;padding:10px 14px;font-size:12px;font-weight:700;cursor:pointer;background:#a96077;color:#fff; }
.anna-chat-lead-actions .anna-chat-lead-cancel { background:#eee3e8;color:#654454; }
@media(max-width:700px) {
  .anna-chat { left:14px;bottom:14px; }
  .anna-chat-toggle { font-size:12px;padding:9px 12px 9px 8px;gap:6px; }
  .anna-chat-toggle > span:first-child { width:28px;height:28px;font-size:19px; }
  .anna-chat-panel { left:0;bottom:58px;width:min(380px,calc(100vw - 28px));height:min(570px,calc(100dvh - 86px));border-radius:16px; }
}
@media(max-width:370px) {
  .anna-chat-toggle > span:last-child { display:none; }
  .anna-chat-toggle { padding:8px;border-radius:50%; }
}
@media(prefers-reduced-motion:reduce) {
  .anna-chat-toggle,.anna-chat-option { transition:none; }
}